Privacy policy

This policy describes how MockSuit ("we", "us") handles personal information when you use https://www.mocksuit.com. By using the service, you agree to this policy.

Information we collect

• Account: When you sign in with Google, we receive profile details such as your name, email address, and avatar URL through our authentication provider.
• Checkout and interview: Company, role, and experience selections; optional resume file; interview audio/transcripts and session metadata needed to run and evaluate your mock interview.
• Device access: Microphone (required) and camera where enabled for device checks and the interview experience. Streams are used for the session; we do not sell raw AV data.
• Payments: Razorpay processes payments. We store order and payment status references, not full card or UPI credentials.
• Contact form: Name, email, subject, and message you submit through our contact form.
• Usage: Basic analytics and server logs (pages visited, errors, approximate location from IP) to keep the product reliable and secure.

How we use information

• Provide mock interviews, evaluation reports, and account features you request
• Process payments and support one-purchase-one-attempt access
• Respond to messages you send via the contact form
• Prevent abuse, fraud, and violations of our terms
• Improve reliability and fix bugs

Legal basis (India)

We process personal data for legitimate uses aligned with the Digital Personal Data Protection Act, 2023 (DPDP): delivering the service you signed up for, security, and compliance. Where consent is required (for example, optional marketing cookies if enabled), we ask before collecting.

Sharing

We use subprocessors that help us operate the product, including hosting, authentication, payments, speech, and AI evaluation. They may process data only to provide their service to us. We do not sell your personal information.

Retention

We keep account and interview data while your account is active and as needed for legal, tax, and dispute purposes. Resume files and session artifacts may be deleted or anonymized when no longer required for your report or support.

Security

We use industry-standard measures such as encrypted transport, access controls, and signed URLs for sensitive files. No method of transmission or storage is 100% secure; use a strong Google account and report suspected issues promptly.

Your choices

• Update profile details through your Google account where applicable
• Request access, correction, or deletion of personal data by submitting our contact form with the subject "Privacy request"
• Decline non-essential cookies where our cookie banner offers that choice

Children

The service is intended for users who can enter a binding agreement under applicable law. We do not knowingly collect data from children without appropriate consent.

Changes

We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use after changes means you accept the revised policy.

Contact

For privacy questions or requests, use the contact form on this site.